We would like to invite you to test, with your own containers/bookings, how to improve your customer service with our Track & Trace feature already integrated with 60 Ocean Carriersfor containers events and any vessel for AIS position. Please see on the link below, how you can dramatically change the way you manage your Import-Export business:
Key points of our Import-Export & SCM App powered by the Salesforce Platform are the next:
- Easy access to all customer information from a single point (contact details, commercial activity, opportunities, quotes, orders, ERP data integration, email integration, document integration, LinkedIn integration, etc …). This allows your sales rep to plan and execute their commercial activities more effectively.
- Trade more efficiently with your customers and suppliers, thanks to our E-Business & SCM tools that will allow you and your partners (customers, distributors, suppliers,…) to place orders with Decision Support Systems (DSS) that takes into consideration commercial agreements, historical demand and transport capacities.
- Transport & Freights rates management and Import-Export pricing quotation. This will allow your sales rep to quote faster and free of errors.
- Customs Brokerage: our App is already integrated with customs for more than 90 countries.
- Track & Trace with alarm management, via Chatter for timely action when deviations occur on the program. This feature is of tremendous value to improve service and build customer loyalty as well as being a very powerful sales argument to attract new customers.
- Business Intelligence to provide managers with a summary of the most relevant aspects of the business.